Effective Date: 07-June-2023

This Payment and Refund Policy governs the payment and refund procedures for services provided through the Madhubani Convent website. By using our website and making payments, you agree to comply with this policy. Please read this policy carefully before making any payments.

1. Payment:

a. Payment Methods: We accept payments for services through authorized payment gateways, such as credit/debit cards, electronic funds transfer, or other payment methods specified on our website.

b. Payment Obligations: By submitting a payment, you represent and warrant that you have the legal right to use the payment method and that the information provided is accurate and complete. You authorize us to charge the specified amount to your chosen payment method.

c. Pricing: The prices for services provided through our website will be clearly stated on our website or communicated to you prior to payment. Prices are subject to change at our discretion.

2. Refunds:

a. Refund Eligibility: Refunds may be provided under specific circumstances as outlined below:

i. Service Cancellation: If you cancel a service before it has commenced or within a specified cancellation period, you may be eligible for a full or partial refund, as determined by Madhubani Convent.

ii. Service Unavailability: In the event that we are unable to provide the service due to unforeseen circumstances or other reasons, you may be eligible for a full refund.

b. Refund Requests: To request a refund, you must contact us in writing or via the contact information provided on our website. Refund requests must include relevant details and documentation to support your claim.

c. Refund Process: We will review refund requests on a case-by-case basis. If a refund is approved, we will process it within a reasonable timeframe and using the original payment method, unless otherwise agreed upon.

d. Non-Refundable Items: Certain services or fees may be non-refundable, as indicated on our website or in specific service agreements. These may include administrative fees, registration fees, or non-transferable fees.

3. Disputes and Chargebacks:

a. Dispute Resolution: If you have any concerns or disputes regarding a payment or refund, please contact us promptly to resolve the issue in good faith. We strive to address any concerns and provide a fair resolution.

b. Chargebacks: Initiating a chargeback without first contacting us and attempting to resolve the issue may be considered a breach of these terms. We reserve the right to suspend or terminate services in response to chargeback disputes.

4. Changes to Payment and Refund Policy:

We reserve the right to modify or update this Payment and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically. By continuing to use our website and make payments, you agree to be bound by the revised policy.

5. Contact Us:

If you have any questions, concerns, or requests regarding this Payment and Refund Policy, please contact us using the information provided on our website.

By using our website and making payments, you acknowledge that you have read, understood, and agreed to this Payment and Refund Policy.